Privacy Policy

Last Updated: February 2026

JTC Roofing & Cladding Ltd is committed to handling personal data responsibly and in accordance with UK data protection legislation, including the Data Protection Act 2018 and UK GDPR.

This Privacy Policy explains how we collect, use and protect personal data when you:

Visit our website
Contact us
Request a quotation
Engage us to carry out works

JTC Roofing & Cladding Ltd provides roofing and cladding services exclusively to industrial, commercial and agricultural clients.

1. Who We Are

JTC Roofing & Cladding Ltd
Registered in England and Wales
Company number: 14667534

Email: sales@jtcroofingandcladding.co.uk

For the purposes of data protection law, JTC Roofing & Cladding Ltd is the data controller of the personal data you provide.

2. Information We Collect

We may collect and process the following information:

Contact and Business Information

Name
Business name
Job title
Email address
Telephone number
Business address

Project Information

Site address
Project specifications
Correspondence relating to quotations or works

Website Usage Information

When you visit our website, we may collect limited technical data such as:

IP address
Browser type
Device type
Pages visited
Date and time of access

This information is used to maintain security and improve website performance.

3. How We Use Personal Data

We use personal data for legitimate business purposes, including:

Responding to enquiries
Preparing and issuing quotations
Delivering roofing and cladding works
Managing projects and contracts
Issuing invoices and processing payments
Complying with legal and regulatory obligations
Maintaining internal business records

We do not sell personal data.

We do not send unsolicited marketing communications. If we communicate about services, this will relate to an existing enquiry or business relationship.

4. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

Contractual necessity – where processing is required to enter into or fulfil a contract
Legitimate interests – where processing is necessary for normal business operations
Legal obligation – where we are required to retain or disclose information by law

5. Analytics and Cookies

Our website may use Google Analytics (GA4) to understand how visitors use the site and to improve functionality.

Analytics tools may collect information such as:

Pages visited
Time spent on the website
Device and browser type
Approximate geographic location
Referring website

This information is used in aggregated form and is not used to personally identify individual visitors.

We use CookieYes to manage cookie consent on our website. Non-essential cookies, including analytics cookies, are only activated where consent has been provided through the cookie banner.

You can update or withdraw your cookie preferences at any time using the cookie settings tool available on the website.

For further information on how Google handles data, please refer to Google’s own privacy documentation.

6. Data Sharing

We may share personal data where necessary with:

Professional advisers, including accountants, insurers and legal advisers
IT service providers who support our systems
Suppliers or subcontractors involved in delivering works
Regulatory or legal authorities where required

All third parties are expected to handle data securely and in accordance with data protection law.

We do not transfer personal data for resale or unrelated marketing purposes.

7. Data Retention

We retain personal data only for as long as reasonably necessary for:

Contract administration
Legal and regulatory compliance
Accounting and tax purposes
Defending or pursuing legal claims

Retention periods may vary depending on the nature of the project and applicable legal requirements.

8. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or loss.

However, no method of internet transmission is completely secure and we cannot guarantee absolute security.

9. Your Rights

Under UK data protection law, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request erasure of data where appropriate
Request restriction of processing
Object to certain types of processing
Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests should be submitted in writing to: sales@jtcroofingandcladding.co.uk

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.